We are seeking a professional and motivated Spa Manager to oversee operations at our luxury spa facilities in Trenton and Hamilton. In this role, you will ensure exceptional guest experiences by managing staff, optimizing service delivery, and maintaining a welcoming and relaxing environment. Your leadership and organizational skills will be essential in driving operational efficiency and customer satisfaction. Immediate openings are available, and we offer competitive compensation and professional development opportunities.

Job Overview

• Compensation: $24-$32/hour
• Location: Trenton and Hamilton, NJ, United States
• Job Type: Full-time; On-site
• Expected Hours: 40+ per week
• Experience Level: Mid to Senior-level
• Application Deadline: January 31, 2025

Key Responsibilities

• Team Management: Recruit, train, and supervise spa staff, ensuring high performance and a customer-focused approach.
• Guest Experience: Maintain high standards of service to ensure an exceptional guest experience.
• Operations Oversight: Oversee daily spa operations, including scheduling, inventory management, and facilities maintenance.
• Marketing Initiatives: Collaborate with marketing teams to promote spa services and drive client engagement.
• Budget Management: Develop and manage budgets, control costs, and optimize revenue streams.
• Product Management: Manage inventory and order supplies, ensuring quality and availability of spa products.
• Compliance: Ensure compliance with health, safety, and sanitation standards.
• Customer Relations: Address and resolve guest concerns promptly and professionally.

Qualifications

• Educational Background: High school diploma or equivalent; a degree in Hospitality, Business Administration, or related fields is a plus.
• Experience: Proven experience as a Spa Manager or in a similar role within the wellness or hospitality industry.
• Leadership Skills: Strong ability to lead and motivate a team.
• Operational Expertise: Knowledge of spa services, treatments, and equipment.
• Communication: Excellent interpersonal and customer service skills.
• Technical Skills: Proficiency in spa management software and MS Office Suite.

Preferred Skills

• Certification in spa or wellness management is advantageous.
• Familiarity with marketing and promotional strategies.
• Multilingual abilities are a plus.

Schedule

• Availability to work flexible hours, including evenings, weekends, and holidays.

Work Location

• On-site

Join our team to lead a dynamic spa operation and provide a relaxing and rejuvenating experience for our clients.