We are seeking a professional Medical Receptionist to join our healthcare team, serving our facilities in Trenton and Hamilton. In this role, you will be the first point of contact for patients, managing front desk operations, scheduling appointments, and maintaining patient records. Proficiency in administrative tasks and a commitment to patient service are essential. Immediate openings are available, and we offer comprehensive training for all hires.

Job Overview

• Compensation: Between $37,392 and $44,665.
• Location: Trenton and Hamilton, NJ, United States
• Job Type: Full-time, Part-time, Contract; On-site
• Expected Hours: 25 – 40 per week
• Experience Level: Entry to Intermediate
• Application Deadline: January 31, 2025

Key Responsibilities

• Greet and attend to patients in person and over the phone, providing a welcoming and professional environment.
• Schedule and confirm patient appointments, optimizing provider schedules and patient satisfaction.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Process patient admissions and discharges, including billing and insurance documentation.
• Answer incoming calls, handle inquiries, and direct them to the appropriate staff members.
• Ensure the reception area is tidy and presentable, with all necessary materials stocked.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Comply with healthcare regulations and safety standards at all times.

Qualifications

• High school diploma or equivalent; additional certification in office administration or medical reception is a plus.
• Proven work experience as a medical receptionist or in a related role.
• Familiarity with medical terminology and healthcare procedures.
• Proficiency in MS Office and patient management software.
• Excellent organizational and multitasking abilities.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality.
• Knowledge of HIPAA regulations is advantageous.

Preferred Skills

• Experience with electronic health record (EHR) systems.
• Basic Life Support (BLS) certification.
• Bilingual or multilingual abilities are advantageous.

Schedule

• Monday to Friday
• Shift Availability:
  • Day Shift
  • Evening Shift
  • Weekend Availability

Work Location

• On-site

Join our team to contribute to a patient-centered environment and ensure the smooth operation of our medical facilities.